Frequently Asked Questions
With 8 years of experience transforming wedding venues across Cheshire and the Northwest, we understand you might have questions about our styling services. We've gathered our most frequently asked questions to help make your wedding planning journey as smooth as possible.
Can't find what you're looking for? We're always here to help!
- Send us a message on social media
- WhatsApp us on 07845851795
- Fill out our contact form
Our friendly team is ready to answer any questions about making your wedding vision come to life.
Booking & Availability
Q: What areas do you cover for wedding and event styling?
A: Based in Cheshire, Special Touch Event Hire provides professional event styling services across the Northwest. We regularly style venues in Cheshire, Manchester, Liverpool, and surrounding areas. As recommended stylists at venues like Best Western Forest Hills Hotel and Sandbach Town Hall, we bring our premium styling expertise to locations across the region.
Q: How far in advance should I book my wedding styling?
A: We recommend booking your wedding styling as early as possible, as we're currently taking bookings for 2026-2027 dates. Popular wedding dates and our premium packages book up quickly, especially for spring and summer celebrations. Secure your date with a deposit to ensure our award-worthy styling service for your special day.
Q: Do you require a deposit?
A: Yes, we require a deposit to secure your date. We'll provide full payment details after your consultation.
Q: What areas do you cover?
A: We cover Cheshire and the Northwest region as well as surrounding areas. If you would like to know if we cover your area then do get in touch with us today.
Q: What happens if I need to change my date?
A: Contact us as soon as possible to check availability for your new date. We'll do our best to accommodate date changes.
Packages & Pricing
Q: Do I have to book a complete styling package, or can I hire individual decor items for my event?
A: While our 10 professional styling packages offer excellent value, we understand that every celebration is unique. At Special Touch Event Hire, we provide complete flexibility in booking our premium decor items individually, allowing you to create your perfect event styling solution in Cheshire and the Northwest.
Q: What styling packages do you offer?
A: We offer 10 flexible styling packages to suit every celebration our most polular packages are:
Party Essentials Package (£250) - Perfect for intimate celebrations
Ceremony Package (£350) - Creating beautiful ceremony settings
Mix & Match Package (£500) - Our popular customisable option
Diamond Package (£850) - Luxury styling elements
Ultimate Package (£1,250) - Complete venue transformation
All packages include professional setup, collection, and our expert styling consultation.
Q: What's included in your styling packages?
A: All our packages include:
Professional setup and collection
Public liability insurance
Expert styling consultation
Coverage across Cheshire and Northwest
Dedicated support throughout your planning journey
Q: Can I mix items from different packages?
A: Our popular Mix & Match package (£500) allows you to choose any 5 items from our collection. For other packages, ask about our customisation options.
Q: Can I add or remove items from my booking later?
A: Yes, changes can be made to your booking up until your final consultation (subject to availability).
Setup & Logistics
Q: When do you set up the venue decorations?
A: We typically set up on the morning of your event (2-5 hours). Evening setup the day before is available based on venue access and our availability.
Q: What if my venue has limited access times?
A: We're experienced in working with various venue restrictions. We'll coordinate with your venue to ensure smooth setup.
Q: What time do you collect the items?
A: Standard collection is the following morning. Same-night collection is available for an additional charge.
Q: Can you work alongside other suppliers?
A: Yes, we regularly coordinate with photographers, florists, and other vendors to ensure perfect styling.
Styling & Design
Q: Do you use real or artificial flowers?
A: We exclusively use premium silk flowers and artificial florals for all our styling elements. This ensures your wedding or event decor stays picture-perfect throughout your celebration, from the first photo to the last dance. Our artificial flowers are specially selected for their realistic appearance and premium quality.
Q: Can I see the items before booking?
A: Yes, you can view our items during a showroom consultation. Contact us to arrange a viewing.
Q: Can I see examples of previous weddings?
A: Yes, we can share photos of real weddings during your consultation and you can view our portfolio on social media.
Q: Can you match specific colour schemes?
A: Yes, we can work with your chosen colour palette to create cohesive styling.
Q: Do you style outdoor spaces?
A: Yes, we offer outdoor styling options with weather-appropriate items.
Contact & Consultation
Q: How do I book your services?
A: Booking your event styling is simple:
Contact us through our website or social media
Arrange a styling consultation (Either by phone or at our showroom)
Choose your perfect package
Secure your date with a deposit
Let us transform your venue into something special.
Q: How do I arrange a consultation?
A: Contact us via WhatsApp on 07845851795 or through our website here
Q: What happens during a consultation?
A: We'll discuss your vision, venue, and styling preferences, then recommend the perfect package for your special day.
Q: How long does the booking process take?
A: From consultation to confirmation, the process typically takes 1-3 days.